Privacy Policy

Last Updated: August 18, 2024

1. Introduction

Defend Assure Pty Ltd ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.defendassure.com ("Service"). It also outlines your rights and how the law protects you under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

2.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

• Email address

• First name and last name

• Phone number

• Address

• Payment information

2.2 Device Information

We collect information automatically about your device when you visit our website. This includes:

• IP address

• Browser type and version

• Time zone

• Cookies and usage data

• The pages you visit and your interactions with our Service

3. Why We Collect Your Data

We process your personal data for the following purposes:

• To Provide and Maintain our Service: To manage your account, process transactions, and improve our Service.

• To Contact You: To provide updates, respond to inquiries, and send promotional materials if you have opted in.

• To Comply with Legal Obligations: To comply with applicable laws, respond to legal requests, and protect our legal rights.

• For Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

• To Improve Our Service: To analyze usage trends and improve our website and services.

4. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies may be:

• Session Cookies: These are temporary and expire when you close your browser.

• Persistent Cookies: These remain on your device for a set period or until you delete them.

You can control cookies through your browser settings. For more information on cookies, please visit our Cookies Policy.

5. Sharing Your Data

We may share your data in the following situations:

• With Service Providers: To assist in analyzing and improving our Service.

• For Business Transfers: During business transactions such as mergers or acquisitions.

• With Affiliates: For purposes consistent with this Privacy Policy.

• With Your Consent: If you have given us permission to share your data for a specific purpose.

6. International Transfers

Your data may be transferred to, and maintained on, computers located outside of Australia. We ensure adequate protection for your data in compliance with Australian privacy laws.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. Data may be retained for longer periods if required by law or for business purposes.

8. Your Rights

As a resident of Australia, you have the following rights:

• Right to Access: Request access to your personal data.

• Right to Correction: Request correction of inaccurate or incomplete data.

• Right to Deletion: Request deletion of your personal data, subject to legal obligations.

• Right to Restrict Processing: Request restrictions on how we process your data.

• Right to Data Portability: Request a copy of your data in a structured, commonly used format.

• Right to Object: Object to processing of your data under certain conditions.

To exercise these rights, please contact us using the details below.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the Internet or electronic storage is completely secure.

10. Children’s Privacy

Our Service does not address individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us to have it removed.

11. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We will notify you of significant changes via email or a prominent notice on our website.

13. Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, please contact us:

• Email: info@defendassure.com

• Contact Form: www.defendassure.com/contact